Legal

Privacy Policy

How English Cert collects, uses, and protects your information.

Last updated: 29 October 2026

This Privacy Policy explains how English Cert ("we", "us") handles personal information when you use englishcert.org and the English Cert app.

Information we collect

How we use your information

Legal bases

Where required, we process information to perform our contract with you, to comply with legal obligations, to protect the integrity of the exam, and for our legitimate interests in operating the service.

Storage and security

We use technical and organisational measures to protect your information, including encrypted connections, access controls, and private storage. Identity documents and exam media are kept private and are only accessed for verification, review, or support.

Sharing

We do not sell your personal information. We may share it with trusted service providers who help us operate the service (for example, hosting and messaging), and with institutions or employers only where you ask us to verify your certificate.

Retention

We keep personal information for as long as needed to provide the service, meet legal requirements, and protect exam integrity.

Your rights

Depending on your location, you may have the right to access, correct, or delete your information, or to object to certain processing. To make a request, contact us.

Cookies

We use only the cookies and local storage needed to keep you signed in and to operate the app securely.

Children

The service is not intended for children below the age required by their local law to consent to data processing without a guardian.

Changes

We may update this policy. The latest version is always on this page.

Contact

Email support@englishcert.org or use the contact page.